Learn the 8 simple and proven steps in any sales process. Richard Scott one of the top business coaches in Vancouver will walk you through the whole cycle from choosing who our client is all the way to selling to them, marketing to them, servicing them, collecting, and having them stay with us and promote us ongoing.
For more information this post can be found at www.claritybusinessgrowth.com.
8C’s steps… easy to follow
super ./Clear communication. way to go in the sales process
sir it was nice but , please explain the 6 point the “client” little bit more so that the viewers can catch easily what u want to explain and make it more simple in language
Thanks for the request. Step 6 “Client” is the starting of SERVING the client. The best way to ensure a great client experience is to be intentional about the client experience. The first impression is really important and I strongly recommend that the way a client STARTS with you be designed. Use every effort to increase the likelihood of a GREAT experience. So describing the step as CLIENT, we are working to focus all of our efforts and process to understand a clear offer and clear starting (often like an onboarding process) so that their initial experience is excellent. Once they’ve started with us, we can then look to identify additional opportunities to serve them in step 7 “Continue”.
I hope this has helped clarify. Don’t hesitate to ask more questions. I always enjoy them.
Awesome, and helpful before my first day in a predominantly sales role. More essential fundamentals like this please!
Really appreciate hearing from you. Let me know what field of sales, and I’ll look to pull some info together for you.
I’m a business development manager at a B2B SaaS startup. I’m given complete free reign to generate leads. Building the ship as I fly it with help from videos like this. Thanks so much!!!
Congrats! Understanding value your solutions solves for your prospects & clients will be really valuable. Not just the benefits of all the features you provide but the “impact of the impact” it, the company and your people provide. I’m about to head out for some travel but will put together a session on this. Very relevant for B2B.
“the impact of the impact” – I love this phrase. Will ponder on this tonight. Our software is a recruiting tool. It saves clients time and money. Features include “automated candidate sourcing/screening” and “automated interview scheduling.”
I usually mention these then say things like “Save 8+ hrs/thousands of dollars per week in recruiting”. That’s the impact. But then the impact of the impact I usually mention is “spend less time talent scavenging and more time interviewing top talent.” I also say something along the lines of “instead, allocate your time and capital instead toward building your business, driving revenue, and achieving your mission”.
I am SO looking forward to learning your methodological framework for this. Safe travels!!
Fantastic cinematography, and visual design. Whoever does this has real talent 😉
Thanks Daniel 🙂
Thanks , really useful
this video is amazing. simple straight to the point and effective. thank you.
bastet lioness thanks 🙏
the video is superb , learned a lot from it and very useful to implement in our self.
thank you so much for this sir… : )
Amit Giri thanks for the kind comments. What part was the most helpful?
Very helpful, thanks so much!
Great to hear. If you have any questions on this video, or any business development topics, just let me know.
Very helpful.. thank you
Jinga la la Thanks. Glad it was helpful.
Thanks i didnt get my buisness course in school this will help me learn to be a salesman
Gamer37 Kaito That’s fantastic 👍
Thanks for the video! I found this very helpful as I am working on clarifying our sales process to develop a more strategic focus. I especially liked the “Conversation” step, as it encourages a more authentic start to the relationship and sets a good foundation.
Great to hear Deo. Working on an updated version of this topic. In it, I will expand on the steps a bit and talk about “Cultivate” which can and should be done along with all the steps as a means to educate potential customers, add value at each step of where they are at AND serve an additional way of making new Connects and Conversations.
@Clarity Growth will you post the updated video anytime soon?
@Javi Reyes Thanks for the question Javi.
Yes, I will be sharing a new version as an online workshop on Thursday, June 25th at 9:00am Pacific Time.
Here’s the link to attend live: https://attendee.gotowebinar.com/register/6017601158017677580
I training to become a Navy recruiter. I appreciate your insights. Makes me think I need to read Peter Drucker’s work.. well.. something of his. He’s certainly a prolific and weighty authority on business and many other fields. Anyhow Thanks for creating this. It’s generality makes it applicable and accessible for many areas of sales.
Glad it was helpful.
Awesome video… the way you are explaining the concept is soo simple.Thanks for the video
Thanks Madhu. Any questions, just let me know.
Sure…Thanks.I am actually preparing myself for an interview as a sales intern and i found your channel really helpful at this point
Don’t forget the call to action. Some people need to be asked not only to hire you but even to recommend you. Once you find one of those champions try to see how far they’re willing to go. I have one customer who has sent me photos and is about to create a video testimonial for me. She is also hiring me multiple times. I am making a mistake too often of offering free services in order to get their help as a champion. I’m not sure how else to go about it. But some of them just do it because they want to.
You are right. So true Funmakers! An idea would be to add value to the Champion’s contacts. If those contacts are possible customers (or know possible customers), then do something to add value to their contacts and position the Champion as the sponsor. It may be unpaid work for you, but now you’re doing work that makes new connections and can lead to new business. Let me know if that makes sense.
Great stuff, thank you.
Thanks Dr. Wezi Sunkutu MD. I’d love to know how was this helpful for somebody in your situation?
The problem starts with the second step..
1. Connect – Generally if we connect to anyone, they would be hesitant.
2. Conversation – How to start a conversation and how to know if they need our service or not?
Great questions. Thanks for posting them.
CONNECT: in this step, we are looking at how to market to them. How to make them aware we/the company/the product or service exist. It’s not to sell to them…it’s just to connect.
CONVERSATION: in this step, we look to communicate helpful information to circumstances that they may be experiencing. By choosing a target market or client profile, we are then able to do research to learn some of the things they care about (positive or negative). This step is not to talk about our product/service. It’s about learning IF we can help. If so, then we can move to CONFIRM…if not, we move on.
Let me know if this has helped.
Thanks a Lot , Good explanation of the entire sales process.
Glad it was helpful!
Simple and clear. Really well done and extremely helpful.