What are the most important skills in sales? How to become better at sales and win more business? What you are doing wrong in sales and how to improve? Empty your mind. Be fully present. Listen with intention. Sales training for creative entrepreneurs.

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02:20 – context for how do we shut off the monkey brain
09:00 – how do we shut off the monkey brain
– Learn how to be human. There's a human across from you that wants to connect.
– Understand what's being said and what's going on. Demonstrate what you understand and acknowledge what the other person is going through.
– I'll only work with you if I like you and I trust you.
– Learn how to understand the question. Follow the clues.
13:00 – How does one get better at identifying clues?
– Clues stand out by being different
– You look for clues by trying to understand
– It's not that you're not listening, it's that you don't understand the intention.
– Break down what "clue" means
19:00 – Chris' story about Art Center
22:00 – How do you know when you get to the true assumption
24:00 – Why does Mo feel the urge to speak
– Direction is more important than velocity
– If you get me there, but "there" is the wrong place now I'm further than where I was.
– We speak because we're uncomfortable with silence
– If you want to respond, jot down your idea.
28:00 – How can someone become comfortable in chaos and in change and how do we react
– When walk in with an agenda, you become close minded
37:00 – When someone says something, don't do anything unless anything's asked of you. ***
– Ask yourself if it's something I can do
– Is it something you want to do
– How do you want to respond?
42:00 – The benefits of being present
– Trying to read people's body language
44:00 – How should you react when the client says "you should know this"
45:00 – S.A.L.E.S.
– Ask
53:00 – It's hard to forget our assumptions when there's pressure
– Try to be present to what's going on
– If you want the work, act like you don't want it
1:03:00 – Rewind this part, it's bada**
1:11:00 – If you have an expectation of how it's going to go, then you're going to be disappointed. Comfort in the chaos. ***
1:20:00 – Takeaways

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